The Quality Service of Bilanco Blinds of Grangemouth, Scotland

Bilanco Blinds always take pride in our attention to detail regarding both service and our products.

Accuracy & Quality Built In

Some blinds may have 4 or more people involved in their production, so it is important that all requested specifications are adhered to. All orders placed with us are either double or triple checked to ensure accuracy and quality of finish before they are fitted or despatched.

British Blind & Shutter Association (BBSA)

Bilanco Blinds are members of the BBSA, an organisation which ensures high standards are kept and maintained within the industry.

The BBSA code of practice was established in order to give consumers the secure knowledge that by using the services of a BBSA member they will receive quality products, expert fitting and a full back-up service.

All applications for membership are thoroughly vetted and are subject to a detailed inspection of their premises.

Observance of the Code of Practice is a condition of membership of the Association.

Should a complaint occur it should be directed to the member involved who is required to deal with it promptly and in a courteous manner. If the customer is not satisfied with the outcome of the complaint the matter may then be referred to the British Blind and Shutter Association.

Any member may be subject to the Association's disciplinary procedures if found in breach of the Code of Practice.